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The ISO/IEC 42001 Lead Auditor training course provides the knowledge and skills required to audit Artificial Intelligence Management Systems (AIMS) in accordance with ISO/IEC 42001. The course covers AI management system principles and requirements, audit principles, audit preparation and initiation, on-site audit activities, audit closing, and management of an ISO/IEC 42001 audit program.
The ISO/IEC 42001 Lead Implementer training course provides the knowledge and practical competencies required to plan, implement, manage, monitor, maintain, and continually improve an Artificial Intelligence Management System (AIMS) in accordance with ISO/IEC 42001. The course covers AIMS principles and requirements, implementation planning, implementation activities, monitoring and measurement, continual improvement, and preparation for a certification audit.
The ISO/IEC 42001 Foundation training course provides a fundamental understanding of Artificial Intelligence Management Systems (AIMS) and the requirements of ISO/IEC 42001. The course introduces the principles, concepts, and requirements involved in establishing, implementing, managing, and continually improving an AIMS. It also provides an understanding of AI governance, organizational context, AI policy, risk management, support, operation, performance evaluation, internal audits, management reviews, and continual improvement.
The AB-250: Transform contact center experiences with AI in Dynamics 365 course teaches learners how to configure and operate an intelligent contact center using Microsoft Dynamics 365 Contact Center and integrated AI capabilities. The course covers contact center deployment, digital and voice channels, routing and work distribution, customer service representative experiences, Copilot and AI agents, workforce management, supervisor tools, proactive engagement, analytics, and AI-driven insights.
The MB-330: Dynamics 365 Supply Chain Management Functional Consultant course provides the knowledge and skills required to design and configure Dynamics 365 Supply Chain Management solutions based on business requirements. The course covers product information management, inventory and asset management, procurement and sourcing, sales processes, warehouse and transportation management, quality management, and master planning.
The MS-102: Microsoft 365 Administrator course provides the knowledge and skills required to deploy, configure, manage, secure, and monitor Microsoft 365 environments. The course covers Microsoft 365 tenant management, identity synchronization, Microsoft Entra identity and access, Microsoft Defender XDR, threat protection, and Microsoft Purview compliance. Learners also work with users, groups, licenses, administrative roles, security services, data governance, retention, data loss prevention, and information protection.
The AB-410: Build intelligent applications course teaches learners how to design and build intelligent applications on Microsoft Power Platform using AI, copilots, agents, and low-code tools. The course covers AI-first solution design, Microsoft Dataverse, Power Apps canvas and model-driven apps, Power Pages, Power Automate, AI Builder prompts, and business application logic to create AI-enhanced solutions for real business requirements.
The MB-310: Dynamics 365 Finance Functional Consultant Associate course develops the skills required to analyze financial business requirements and translate them into business processes and solutions using Microsoft Dynamics 365 Finance. The course covers financial management, general ledger, accounts receivable, credit and collections, subscription billing, accounts payable, expense management, budgeting, fixed assets, cash and bank management, taxation, and related financial operations.
The Endpoint Administrator Associate MD-102 course, officially titled Manage and secure Microsoft 365 endpoints by using Intune, is designed for IT professionals responsible for deploying, configuring, securing, managing, and maintaining endpoints in a Microsoft 365 environment. The course covers Microsoft Intune, Microsoft Entra ID, Windows Autopilot, endpoint security, application management, device configuration, Windows updates, Microsoft Intune Suite capabilities, Microsoft Defender for Endpoint, Windows 365, Azure Virtual Desktop, PowerShell, Microsoft Graph, and Microsoft Security Copilot. Learners develop the skills needed to manage endpoints across Windows and other supported platforms while applying identity, security, compliance, automation, monitoring, and reporting practices.
The GitHub Agentic AI Developer GH-600 course, officially titled Developing in Agentic AI Systems, is designed for professionals who develop, operate, integrate, supervise, and govern AI agents within GitHub-based software development workflows. The course focuses on integrating agentic AI into the software development lifecycle, designing agent architectures, configuring tools and Model Context Protocol (MCP) servers, managing agent memory and state, evaluating agent behavior, coordinating multi-agent systems, and implementing governance and guardrails. GitHub is used as the system of record and control plane for agentic development workflows.

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