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IT Support Training

IT Support Training is designed to build foundational technical knowledge and practical skills for entry-level IT support roles. The course covers computer hardware and software, networking, mobile and desktop operating systems, cloud services, troubleshooting, security, and business processes. It prepares learners for IT support work and provides a pathway toward CompTIA Tech+ certification. The Netcom course is delivered online over 13 weeks, part-time, with 180 hours of learning.
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Course Description

Key Takeaways
  • Understand essential computer hardware and software.
  • Learn networking fundamentals and network connectivity.
  • Explore mobile and desktop operating systems.
  • Understand cloud services, security, and recovery methods.
  • Develop knowledge of IT systems and business processes.
Course Outline

1. Networking and Architecture

  • Essential hardware and software of computer systems
  • Numerical skills for network addressing
  • Network connectivity and media
  • Configure and maintain a secure network

2. Mobile and Operating Systems

  • Principles of mobile and desktop systems
  • Deploy, configure and securely integrate desktop and mobile devices

3. Cloud Services

  • Fundamentals and setting up cloud services
  • Security protocols and real-life scenarios
  • Cloud technologies
  • Cloud backup and emergency recovery methods

4. Business Processes

  • IT systems, platforms and security
  • Working confidentially and organisational IT requirements
  • Organisational operating procedures, legislation and IT business skills
  • Software lifecycle and document management processes
Duration

10 Days

Exam Details

Course Completion Certificate by Network Binary

Who should attend
  • Learners looking to begin a career in IT.
  • Individuals interested in entry-level IT support or IT technician roles.
  • Learners seeking foundational IT knowledge and skills.
  • Individuals interested in IT support, administration, or analysis.
Prerequisites

no prerequisites

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Our instructors

17 years of Experience
Enterprise Networking | Network Security | Software Defined Networking & Automation
18+ years of Experience
Azure & AWS services |Managing and Implementing Windows servers
4+ Years of Experience
Cisco Technologies | Cisco and HPE ARUBA Technologies | Routing and Switching
25+ years of Experience
Enterprise Networking | Network Security | Software Defined Networking & Automation
Microsoft Instructor and Windows Network Specialist
25+ years of Experience
Managing and Implementing Microsoft Azure cloud | Active Directory
17 years of Experience
TCP | and UDP protocols, along | with expertise in firewalls such as Palo Alto
14+ years of Experience
Experienced Network Engineer proficient in AFC | Aruba Central | Aruba CX switches
6 years of Experience
AWS Compute | AWS Storage | AWS Database | AWS Management
Faizan Ahmad IT Advisor
7 years of Experience
Software support Issue Resolution | User assistance | Microsoft Active Directory
cisco Instructor in Dubai Saad shah
10 years of Experience
Cisco Technologies | Routing and Swtiching | Data Center | Security

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FAQs

What will I learn in the IT Support Training course?

You will learn foundational skills in computer hardware and software, networking, mobile and desktop operating systems, cloud services, troubleshooting, and business processes.

How long is the IT Support Training course?

The Netcom course is listed as 13 weeks part-time, with 180 hours of learning.

Is the IT Support Training course delivered online?

Yes. Netcom Training lists the course as 100% online.

What career paths can this training support?

The course page identifies possible roles including Entry-Level IT Technician, IT Support Apprentice, Software and Technical Support Technician, IT Systems Administrator, and IT Helpdesk Analyst.

IT Support Training

IT Support Training is designed to build foundational technical knowledge and practical skills for entry-level IT support roles. The course covers computer hardware and software, networking, mobile and desktop operating systems, cloud services, troubleshooting, security, and business processes. It prepares learners for IT support work and provides a pathway toward CompTIA Tech+ certification. The Netcom course is delivered online over 13 weeks, part-time, with 180 hours of learning.

Why This Course for Your Sector

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Key Benefits for Telecom

Key Benefits for Banking

Practical labs, real-world scenarios and expert instructors ensure you gain skills you can apply immediately in your organization.

What Your Team Will Learn

This course covers all the essentials of Cisco AI and its business applications.

Foundations

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Applied AI

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Who Should Attend

Practical labs, real-world scenarios and expert instructors ensure you gain skills you can apply immediately in your organization.

Dear Learner

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