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Explore Microsoft 365 Copilot Chat MS-4023

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Explore Microsoft 365 Copilot Chat MS-4023 is a beginner-level course designed to help business users get started with Microsoft 365 Copilot Chat and use its AI-powered capabilities to improve everyday productivity. The course covers accessing and navigating Copilot Chat, writing effective prompts, working with Copilot Chat features, collaborating securely, and using Copilot Chat Notebooks. Learners also explore how Copilot Chat can support everyday business tasks and streamline workflows.
No distractions. Just you!

Course Description

Key Takeaways
  • Get started with Microsoft 365 Copilot Chat.
  • Write effective prompts to achieve optimal results.
  • Use Microsoft 365 Copilot Chat to improve productivity.
  • Collaborate using Copilot Chat.
  • Explore Copilot Chat Notebooks.
  • Understand secure use of Copilot Chat.
Course Outline

Module 1: Get started with Microsoft Copilot Chat (Basic)

  • Understand Microsoft Copilot Chat
  • Access Microsoft Copilot Chat
  • Utilize Microsoft Copilot Chat
  • Keep your data safe while using Copilot Chat

Module 2: Write effective prompts to achieve optimal results

  • Write an effective prompt
  • Review prompting best practices
  • Personalize Copilot with memory and custom instructions
  • Discover, share, and save prompts with Prompt Lab

Module 3: Work smarter with Microsoft Copilot Chat (Basic)

  • Enhance productivity and creativity with enterprise-ready AI Chat
  • Create and collaborate with Copilot Pages
  • Simplify workflows and automate tasks with Agents in Copilot Chat
  • Plan a Client Summit with Microsoft Copilot Chat
Duration

1 Day

Exam Details

Course Completion Certificate by Network Binary

Lab Outline
  • Accessing and navigating Microsoft Copilot Chat.
  • Working with web and work grounding modes.
  • Writing effective prompts.
  • Applying prompting best practices.
  • Personalizing Copilot with memory and custom instructions.
  • Discovering, sharing, and saving prompts with Prompt Lab.
  • Creating and collaborating with Copilot Pages.
  • Using agents in Copilot Chat.
  • Planning a client summit using Microsoft Copilot Chat.
  • Applying secure and enterprise-ready Copilot Chat practices.
Who should attend
  • Business users.
  • Professionals interested in learning the basics of Microsoft 365 Copilot Chat.
  • Users who want to enhance their daily productivity with Copilot Chat.
Prerequisites

Familiarity with accessing and using Microsoft 365.

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Our instructors

Mohammad Gufran Network Binary

MOHAMMED GUFRAN

17 years of Experience
Enterprise Networking | Network Security | Software Defined Networking & Automation

AKMAL YAZDANI

18+ years of Experience
Azure & AWS services |Managing and Implementing Windows servers

MUHAMMAD MUSAB

4+ Years of Experience
Cisco Technologies | Cisco and HPE ARUBA Technologies | Routing and Switching

RANIA GABRIEL GEORGE HAKIM

25+ years of Experience
Enterprise Networking | Network Security | Software Defined Networking & Automation
Microsoft Instructor and Windows Network Specialist

MOHD FARAZ HARMIS

25+ years of Experience
Managing and Implementing Microsoft Azure cloud | Active Directory

SHAHEEN AKHTAR

17 years of Experience
TCP | and UDP protocols, along | with expertise in firewalls such as Palo Alto

KUDDOOS ALI

14+ years of Experience
Experienced Network Engineer proficient in AFC | Aruba Central | Aruba CX switches

AAMIR MASOOD

6 years of Experience
AWS Compute | AWS Storage | AWS Database | AWS Management
Faizan Ahmad IT Advisor

FAIZAN AHMAD

7 years of Experience
Software support Issue Resolution | User assistance | Microsoft Active Directory
cisco Instructor in Dubai Saad shah

SAAD SHAH

10 years of Experience
Cisco Technologies | Routing and Swtiching | Data Center | Security

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FAQs

What is MS-4023: Explore Microsoft 365 Copilot Chat?

MS-4023 is a beginner-level Microsoft course that introduces users to Microsoft 365 Copilot Chat, effective prompting, AI-powered productivity features, collaboration, and secure use of Copilot Chat.

Who should take the MS-4023 course?

The course is designed for business users and professionals who want to learn the fundamentals of Microsoft 365 Copilot Chat and apply it to their everyday work and productivity.

What are the prerequisites for MS-4023?

Learners should be familiar with accessing and using Microsoft 365. No programming experience is specified as a prerequisite.

Does MS-4023 include hands-on practice?

Yes. The Microsoft learning path includes practical activities covering Copilot Chat, prompts, Copilot Pages, agents, and a client-summit planning exercise.

Is MS-4023 still an active Microsoft course?

MS-4023 is currently available as of September 20, 2026, but Microsoft has scheduled it for retirement on October 30, 2026. Microsoft lists AB-730T00: Transform business workflows with generative AI as the replacement course.

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