• Understand core Microsoft 365 services, objects, roles, permissions, and administration centers.
• Manage Microsoft 365 users, groups, licenses, teams, sites, mailboxes, and organizational settings.
• Understand Microsoft 365 security principles including authentication, authorization, Zero Trust, and Conditional Access.
• Identify and address Microsoft 365 data-access and SharePoint oversharing risks.
• Understand Microsoft Purview eDiscovery and data protection capabilities.
• Understand Microsoft 365 Copilot architecture, capabilities, licensing, and deployment considerations.
• Manage Copilot licenses, pay-as-you-go billing, usage, adoption, and prompts.
• Configure user access and permissions for Microsoft 365 Copilot agents.
• Create, test, publish, approve, monitor, and manage the lifecycle of agents.
• Prepare for the Microsoft AB-900 certification exam.

Module 1: Explore Microsoft 365 Administration

Explore Microsoft 365 Core Services and Objects

• Microsoft 365 core services
• Microsoft 365 users and groups
• Microsoft Teams
• SharePoint sites, libraries, and folders
• Exchange Online mailboxes and distribution groups
• Microsoft 365 licenses
• Microsoft 365 admin center
• Organization settings and domains
• Microsoft 365 administrative roles and permissions

Explore Microsoft 365 Security Principles

• Zero Trust
• Authentication
• Authorization
• Single sign-on (SSO)
• Conditional Access
• Microsoft 365 security principles
• Microsoft Purview eDiscovery
• Content Search
• Discovering and managing AI activity with DSPM for AI

Identify and Monitor SharePoint Oversharing

• SharePoint permissions
• Data access governance
• Identifying oversharing
• Data access governance reports
• SharePoint Advanced Management
• Restricted access control

Module 2: Explore Microsoft 365 Copilot and Agent Administration

Explore Microsoft 365 Copilot and Agents

• Microsoft 365 Copilot
• Microsoft 365 Copilot architecture
• Microsoft Graph and Copilot
• Copilot and agent differences
• Types of agents
• Prebuilt agents
• Custom agents
• SharePoint agents
• Advanced agents
• Copilot licensing models
• Deployment strategies
• Copilot and agent use cases

Perform Basic Administrative Tasks for Microsoft 365 Copilot

• Assign Copilot licenses
• Copilot feature enablement
• Copilot pay-as-you-go billing
• Monitor pay-as-you-go usage
• Microsoft 365 Copilot usage and adoption
• Copilot Analytics
• Microsoft 365 admin center
• Prompt management and governance
• Saving, sharing, scheduling, and deleting prompts
• Operational best practices

Perform Basic Administrative Tasks for Microsoft 365 Copilot Agents

• Create Copilot Chat agents
• Create SharePoint agents
• Test and edit agents
• Configure user access and permissions
• Agent approval processes
• Agent governance
• Monitor agent usage
• Agent operational insights
• Agent lifecycle management
• Microsoft 365 admin center
• Microsoft Power Platform admin center

1 Day

Certification: Microsoft 365 Certified: Copilot and Agent Administration Fundamentals
Exam: AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals
Duration: 45 minutes
Format: Proctored Microsoft certification exam; interactive components may be included

• Microsoft 365 Administrators
• Junior Microsoft 365 Administrators
• IT Professionals
• Microsoft 365 Support Professionals
• Cloud Administrators
• IT Help Desk and Support Teams
• Microsoft 365 Consultants
• AI Adoption and Governance Professionals
• Professionals responsible for Copilot and agent administration
• Candidates preparing for the AB-900 certification

• Basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices.
• Familiarity with Microsoft 365 administration concepts.
• Basic understanding of identity, security, permissions, and data governance.