ITIL 4 Leader Digital And IT Strategy

• Understand key concepts of digital and IT strategy.
• Develop a digital vision and cross-organizational strategy.
• Assess internal and external factors affecting digital strategy.
• Understand digital disruption and its impact on organizations.
• Understand strategic approaches for responding to disruption.
• Understand risks and opportunities associated with digital and IT strategy.
• Develop and implement a digital and IT strategy.
• Understand how to assess the effectiveness of a digital strategy.

Day 1

• Introduction to assessments and case study familiarisation
• Revision of Key Concepts and Guiding principles
• Key concepts of Digital and IT strategy
• External and Internal environmental analysis
• Ensuring organizational viability
• Homework

Day 2

• Strategic Approaches
• Risk and Opportunities
• Defining a Digital Strategy
• Homework

Day 3

• Implementing a Digital Strategy

3 Days

Certification: ITIL® 4 Leader: Digital and IT Strategy

Duration: 60 minutes

Format: Computer-based, closed-book examination

Questions: 30 multiple-choice questions

• Senior business executives.
• IT executives.
• IT leaders and implementers.
• Aspiring business leaders.
• Professionals seeking the ITIL 4 Strategic Leader designation.
• Professionals responsible for digital and IT strategy.
• Business leaders involved in digital transformation and strategic decision-making.

• ITIL 4 Foundation certification.
• ITIL 4 Managing Professional Certificate.
• Any ITIL v3 certification.
• Training through an Accredited Training Organization or ITIL Official eLearning is required.