Administrator Expert MS-102

• Configure and manage a Microsoft 365 tenant, including users, licenses, groups, domains, and client connectivity.
• Implement identity synchronization and manage Microsoft Entra identity and access.
• Configure authentication and secure access within Microsoft 365.
• Manage security services and threats using Microsoft Defender XDR.
• Implement email, collaboration, and endpoint protection.
• Manage Microsoft Purview compliance, information protection, data governance, and data loss prevention.

Module 1: Configure your Microsoft 365 tenant

• Configure your Microsoft 365 experience
• Manage users, licenses, guests, and contacts in Microsoft 365
• Manage groups in Microsoft 365
• Add a custom domain in Microsoft 365
• Configure client connectivity to Microsoft 365

Module 2: Manage your Microsoft 365 tenant

• Manage Microsoft 365 tenant health and services
• Implement Microsoft 365 Apps for enterprise
• Configure workplace analytics with Microsoft Viva Insights
• Manage Microsoft 365 tenant settings

Module 3: Implement identity synchronization

• Explore identity synchronization
• Prepare for identity synchronization
• Implement Microsoft Entra Connect
• Implement Microsoft Entra Cloud Sync

Module 4: Manage identity and access in Microsoft 365

• Manage user roles and role groups
• Manage Microsoft Entra identity
• Manage authentication
• Implement self-service password reset
• Implement multifactor authentication
• Implement Conditional Access
• Manage secure access

Module 5: Manage security services in Microsoft Defender XDR

• Examine the threat landscape
• Explore the Microsoft Defender portal
• Examine Microsoft Secure Score
• Implement Microsoft Defender for Office 365

Module 6: Implement threat protection by using Microsoft Defender XDR

• Protect against threats with Microsoft Defender for Endpoint
• Implement Microsoft Defender for Identity
• Implement Microsoft Defender for Cloud Apps
• Review and respond to security reports and alerts

Module 7: Explore data governance in Microsoft 365

• Explore information governance
• Implement data retention in Microsoft 365
• Implement data archiving in Microsoft 365

Module 8: Implement compliance in Microsoft 365

• Explore Microsoft Purview compliance solutions
• Implement information protection
• Implement data classification
• Implement sensitivity labels
• Implement Microsoft Purview Data Loss Prevention

Module 9: Manage compliance in Microsoft 365

• Implement insider risk management
• Implement information barriers
• Implement Microsoft Purview eDiscovery and audit capabilities

5 Days

Certification: Microsoft 365 Certified: Administrator Expert

Exam: MS-102: Microsoft 365 Administrator

Duration: 100 minutes

• Microsoft 365 Administrators
• IT administrators responsible for Microsoft 365 environments
• Administrators deploying and managing Microsoft 365 cloud and hybrid environments
• Professionals coordinating Microsoft 365 workloads, identity, security, compliance, endpoints, and applications
• Administrators who have completed at least one Microsoft 365 role-based administrator certification path

• Functional experience with Microsoft 365 workloads and Microsoft Entra ID.
• Experience administering at least one Microsoft 365 workload.
• Working knowledge of networking.
• Working knowledge of Active Directory Domain Services.
• Working knowledge of DNS.
• Working knowledge of PowerShell.