Microsoft Instructor
EXECUTIVE PROFILE
With 7 years’ experience, Faizan excels as a skilled trainer, expertly managing
resources for streamlined issue resolution. Leveraging platforms like
ServiceNow, he ensures smooth tracking, thorough analysis, and swift
solutions. He excels in end-user support, offering strategic solutions for
software challenges, password resets, account reactivation, and
subscriptions. His impactful insights enhance communication and decision
making, solidifying service desk credibility. As a collaborative virtuoso, Faizan
shapes optimal training interventions spotlighting Microsoft products.
PROFESSIONAL EXPERIENCE
- Computer Hardware and Training
- MCITP
- Microsoft Certification Managing and Maintaining a Microsoft Windows Server 2003 Environment
- MCSA
AREAS OF EXPERTISE
- Software support Issue Resolution
- User assistance
- Microsoft Active Directory
CERTIFICATIONS
- Computer Hardware and Training
- MCITP
- Microsoft Certification Managing and Maintaining a Microsoft Windows
- Server 2003 Environment
- MCSA
